AI-driven IT operations, built for modern MSPs
Kumonix ControlPlane brings AI-powered incident management, automated playbooks, drift detection, compliance scoring, licensing, billing and client portals into one unified platform — purpose-built for MSPs and internal IT teams running the Microsoft cloud.
AI-classified incidents with automated remediation playbooks.
Continuous compliance scoring against Cyber Essentials and beyond.
Real-time drift detection across Microsoft 365 and Intune.
Multi-tenant management with secure client self-service portals.
Everything an MSP needs, in one control plane
Modules designed to work together — no integrations to wire up, no spreadsheets to maintain, no swivel-chair between five vendor consoles.
Unified operations dashboard
One view across every tenant — open incidents, tickets, approvals, SLA risk and contracts needing attention.
Drift management
Baseline your tenants, then catch every configuration change with AI insight and one-click remediate, accept or ignore workflows.
Compliance scoring
Live Cyber Essentials posture per tenant, broken down by control with clear pass / partial / fail signals and remediation guidance.
Standards enforcement
Define security standards once and assign them across tenants — built-in Cyber Essentials baseline with report-only or fully-enforced modes.
Security operations
Microsoft Secure Score, MFA coverage gaps, risky users, Conditional Access posture and live alerting in a single pane.
Billing & Xero / QuickBooks
Push billable hours straight to Xero or QuickBooks with configurable rates, due dates and CSV export for finance.
SLA tracking
Breach rates, at-risk incidents and tickets, and average resolution times — calculated in real time across every tenant.
Client portal
Secure, branded self-service for your clients — raise tickets, track assets, review contracts and download service reports.
A closer look at ControlPlane
A few of the screens your team will live in every day.
Unified operations home
Every signal that matters — incidents, tickets, approvals, SLA breaches, at-risk items and contracts — surfaced the moment you sign in.
Drift detection with AI insight
Spot configuration drift the instant it happens. AI explains the risk, and a single click remediates, accepts the change or sends it to the approval queue.
Continuous compliance scoring
Track Cyber Essentials posture per tenant in real time. Drill into each control to see what's passing, what's partial and what needs urgent attention.
Licensing visibility
See assigned, available and unlicensed users across every Microsoft 365 SKU — with low-licence warnings before they bite.
Who gets the most from ControlPlane
Managed Service Providers running Microsoft 365 and Intune at scale
Internal IT teams managing multiple business units or tenants
Compliance-led organisations targeting Cyber Essentials and beyond
Teams replacing spreadsheets, scripts and disconnected RMM tools
Common questions about ControlPlane
Quick answers to the questions we hear most from MSPs and IT teams evaluating the platform.
Kumonix ControlPlane is an AI-powered IT operations platform that unifies incident management, compliance scoring, drift detection, licensing, billing, SLA tracking and client portals for MSPs and internal IT teams running Microsoft 365 and Intune.
ControlPlane baselines your tenants and continuously monitors Microsoft 365 and Intune settings. When a change is detected, AI explains the risk and gives you one-click remediate, accept or ignore workflows.
ControlPlane ships with a built-in Cyber Essentials baseline and supports custom standards. It scores every tenant in real time, highlights failing controls and provides remediation guidance.
Yes. ControlPlane includes a secure, branded client portal where each tenant can raise tickets, track assets, review contracts and download service reports without seeing another client's data.
Yes. Billable hours can be pushed directly to Xero or QuickBooks, with configurable rates, due dates and CSV export options.
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